Effective Date: January 1, 2024
Introduction
Welcome to Untamed Book Designs (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.untamedbookdesigns.com (the “Site”) and use our services.
By accessing or using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Site.
Please also review the following:
Google’s Privacy Policy
Automatic’s Privacy Policy
Information We Collect
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
During Checkout:
- Personal Details: Name, billing address, shipping address, email, phone number, payment details, and optional account information.
- Purpose: To process orders, manage your account, and comply with legal obligations.
- We accept payments through WooPay, Apple Pay, and Google Pay. When processing payments, some of your data will be passed to the selected payment processor (Woopay, Apple Pay, or Google Pay), including information required to process or support the payment, such as the purchase total and billing information.
- For more details, please see the following:
While Browsing:
- Viewed Products: To show recently viewed items.
- Location, IP Address, and Browser Type: For tax estimation and shipping.
- Cookies: To track cart contents and improve user experience.
Comments and Media:
- Comments: Data from the comment form, IP address, and browser user agent for spam detection. Gravatar hashes may be used for profile visibility.
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How We Use Your Information
We use your information to:
- Process transactions and manage your orders.
- Respond to requests, including refunds and complaints.
- Prevent fraud and comply with legal obligations.
- Improve our services and send marketing messages (with your consent).
- Set up and manage your account.
Data Retention
We retain information as long as needed for the purposes it was collected, such as tax and accounting. Comments and reviews are stored indefinitely. Account details can be accessed and updated by you.
Access to Information
Our team members, including Administrators and Shop Managers, access order and customer information to fulfill orders, process refunds, and provide support.
Third-Party Services
- Payments: We accept payments through WooPay, Apple Pay, and Google Pay. When processing payments, some of your data will be passed to the selected payment processor (Woopay, Apple Pay, or Google Pay), including information required to process or support the payment, such as the purchase total and billing information. For more details, please see the following:
- Caching: This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. See the QUIC.cloud Privacy Policy for more information.
Cookies and Tracking
We use cookies for:
- Login and Account Management: Temporary cookies for login sessions, which expire after two days or two weeks if “Remember Me” is selected.
- Comments: To save your details for convenience in future comments.
- Embedded Content: Embedded content from other sites may track your interaction.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Data Security
We implement measures to protect your information but cannot guarantee absolute security. Cache files are temporary and managed by our administrators.
Your Rights
You can request access to, correction of, or deletion of your personal data. You also have the right to data portability and to object to or restrict processing. Contact us via our Contact page to exercise these rights.
Changes to This Policy
We may update this Privacy Policy and will notify you of significant changes by posting the updated version on our Site.
Contact Us
For questions or concerns about this Privacy Policy, please contact via our Contact page.